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Features           Solutions

Reduce the frustration for your customers

Detect, diagnose & address customer & employees faster with 20+ deep learning trained AI models that classify, categorize & identify ticket causes & resolution.

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Automating the IT process for faster resolutions

Use customer reports of issues to automatically diganose and fix issues through the real-time, prediction driven LearnCloud platform

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Features

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Predictive analysis for cause & result

20+ AI Models diagnose and predict resolutions

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Automated routing & notification

LearnCloud platform routes, notifies and drives ticket resolution

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Smart recommendations for resolutions

Retrieve similar issues and leverage recommended solutions

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Processing tickets within one click AI

ServiceTicketAI requires only the description of the issue to deliver 20+ AI predictions in real-time including

Cause Predictions

  • Service Ticket Classification (Alert, Request, Incident, Question)
  • Cause Category
  • Cause Type
  • Product Category
  • Reported Source
  • Service Type
  • Priority

Response Predictions

  • Product Category
  • Product Element
  • Product Type
  • Service Category
  • Service Element
  • Resolution Method
  • L1 Response
  • L2 Response

Simplify your support ticketing

Powered by an extensive library of deep learning AI models, resolving IT issues has never been faster. Let Service Ticket AI automatically perform diagnosis, debugging, resolution planning and trigger automated resolutions through LearnCloud.

Regardless of how you receive service tickets, be it email, IM, chat bot, text, phone or custom apps, Service Ticket AI can reduce employee wait time, frustration and make your IT team exponentially more efficient.

Service Ticket AI works with your IT ticketing system including ServiceNow, SalesForce, BMC Remedy or any other product.

If you have a description of the issue, Service Ticket AI can auto-resolve your issue.

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Seamless Integration

Seamless integration into your team solutions and with all of the AI company product suite

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Experience the difference

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts.

Contact Us

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