Reduce the frustration for your customers
Detect, diagnose & address customer & employees faster with 20+ deep learning trained AI models that classify, categorize & identify ticket causes & resolution.
Automating the IT process for faster resolutions
Use customer reports of issues to automatically diganose and fix issues through the real-time, prediction driven LearnCloud platform
Predictive analysis for cause & result
20+ AI Models diagnose and predict resolutions
Automated routing & notification
LearnCloud platform routes, notifies and drives ticket resolution
Smart recommendations for resolutions
Retrieve similar issues and leverage recommended solutions
Processing tickets within one click AI
ServiceTicketAI requires only the description of the issue to deliver 20+ AI predictions in real-time including
- Service Ticket Classification (Alert, Request, Incident, Question)
- Cause Category
- Cause Type
- Product Category
- Reported Source
- Service Type
- Product Category
- Product Element
- Product Type
- Service Category
- Service Element
- Resolution Method
- L1 Response
- L2 Response
Simplify your support ticketing
Powered by an extensive library of deep learning AI models, resolving IT issues has never been faster. Let Service Ticket AI automatically perform diagnosis, debugging, resolution planning and trigger automated resolutions through LearnCloud.
Regardless of how you receive service tickets, be it email, IM, chat bot, text, phone or custom apps, Service Ticket AI can reduce employee wait time, frustration and make your IT team exponentially more efficient.
Service Ticket AI works with your IT ticketing system including ServiceNow, SalesForce, BMC Remedy or any other product.
If you have a description of the issue, Service Ticket AI can auto-resolve your issue.
Seamless integration into your team solutions and with all of the AI company product suite
Experience the difference
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts.