Solve customer challenges quicker, smarter & easier
Leverage A.I. to empathize & understand your customers. Swiftly understand & address issues, complaints, incidents & service requests
Predictive analysis for intelligent communication
CustomerAI analyzes customer interactions (emails, IMs, Chat, Phone, Video etc.) and quickly extracts intent, sentiment, content-type, context, anger and interaction type.
CustomerAI can also analyze customer surveys and deliver NPS, CSAT, CES and also predict changes in NPS given recent activity.
CustomerAI also analyzes operator and support professional interactions with customers and helps predict utilization, demand and throughput to enable more efficient support planning and operations.
Features
Real-time Notifications
We detect unexpected behavior in real time: a new location, an unplanned route, unscheduled stop and we alert the parents
Built-in communication capabilities
Enable parents to quickly connect and communicate with their children when children might be in danger
Integration with Emergency Services
Leverage the Periphery condition tracker to understand current conditions at any location and notify emergency services to reach children in case of emergencies.
A Value-added Service
A Value-added Service for Insurance Providers, Telcos, Device Manufacturers & Network Service Providers
Create more stickiness and value for your customers by offering a real-time, AI-powered application that works in the context of your current offerings and increases the value for your customers.
Drive usage of secondary services
Use real-time notifications driven by change detection to drive usage of secondary services such as audio services, text services, video services etc. strengthening your ecosystem and driving higher ROI
Seamless Integration
Seamless integration into your team solutions and with all AI company product suite
Experience the difference
AI is not one size fits all. Talk to us see how we can help you define your AI journey.
