Features Solutions

Delight customers with responsive insurance service

With AI designed for the insurance industry, Insurance AI enables you to better understand your current and future policy holders

Measure, retain and grow your customers

Understand prospect & customer intent, sentiment and needs to deliver more targeted service, experience & content

Features

Retain good customers, convert bad ones

Use our AI model predictions including “likely to purchase”, “likely to be valuable” and “likely to be profitable” to attract, identify and retain high-value customers. Leverage predictions including “likely to be expensive” to convert or drop low value customers.

Deliver personalized service

Insurance AI offers persona classification, product recommendations and dynamic pricing to drive sales & customer upsells. In addition, leverage real-time issue prediction or service request classification to recommend servicing options.

Insurance-as-a-subscription service

Transform insurance into a subscription through AI-driven customer touchpoint analysis across customer lifecycle to identify & predict the temporal needs of customers as they change or vary across the lifecycle.

Zero Wait Insurance Service

Automate customer engagements by leveraging AI that understands the customer need, issue & intent in real-time and automatically delivers information or executes services to remediate the customer issue. InsuranceAI learns from your actions and the feedback from clients to autolearn, improve and deliver consistently high levels of service.

Be forward-looking in your insurance business

Forecast business & business risk including sales, conversions, product offering gaps, service quality issues, claims, fraud. Correlate customer interactions across sales & servicing with external natural & market events to determine and prepare for changes in interaction behaviors.